Returns & Exchanges
We gladly accept returns and exchanges.
We want you to love your Lotus Tribe Clothing, if for any reason you decide it isn't right for you, we gladly accept returns on new unworn items for exchange or refund.
Items cannot be returned if they are worn or not in its original condition.
Intimate items (such as underwear) cannot be returned or exchanged due to health/hygiene reasons - unless they arrive damaged or defective and are unworn.
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Exchanges will be shipped free of charge.
How to return your clothes:
1. Contact me within: 7 days of delivery
I will issue and send you a Return Authorization code (RA)
2. Dispatch items back within: 14 days of delivery
Include the RA and use the original packaging.
3. Upon receiving your return an exchange will be shipped or refund issued.
Questions? Please get in touch on the email above and we will be happy to help.